Three shifts. The difference between them is when your phone is covered, so that is what the page shows.
Setup A$299, free for the first ten clinics. No lock-in, no minimum term. The divert sits on your own line, so one code takes it off, immediately, whenever you want. Prices in AUD.
WHAT YOU PAY FOR
Every plan includes the whole product: it answers as your clinic, books into your live Cliniko availability, texts the patient, emails you, and hands urgent calls straight to your on-call number. The only thing that changes is when it is on duty.
QUESTIONS
One that FullDiary picks up, that runs at least 15 seconds, and that reaches a real ending: a booking, a message taken, or a transfer to you. Hang-ups and wrong numbers never count. Calls that ring out before it answers never count. Neither does the courtesy text sent outside your shift.
Every call is written to an append-only log the moment it ends. The monthly figure is recomputed from that log rather than stored, so if you dispute it we recompute in front of you and show the working.
Yes, in full, for thirty days. See the refunds page.
Any time, from the next billing date, up or down. No fee either way.
No. One clinic, one price, however many practitioners are in your Cliniko.