Catch the call you could not take, and put it in your diary. FullDiary is not a call centre and not a chatbot.
WHY
The clinics least able to answer the phone are the ones doing the best work, because the practitioner is in a room with a patient. So the phone rings out exactly when the clinic is busiest, and whoever is calling — who had already decided to book — rings somewhere else.
FullDiary exists for that gap and nothing else.
WHAT WE WON’T DO